Repair shop owners struggling with staff resistance or inconsistent performance may be creating the problem themselves by failing to set clear expectations during hiring, an industry expert suggested.

Auto Value has wrapped up its 2026 Orlando Experience Sweepstakes, which rewarded qualifying customers with a trip to Orlando ...

Sean Stokes of Canadian Tire Corporation has been awarded the Art Fisher Memorial Award, the highest recognition presented by Federated Auto Parts, during the recent Automotive Parts Services Group ...

With electric vehicle sales down, the impact will be felt for the broader light‑vehicle market and have a clear knock‑on ...

Shops that feel too busy to change how they operate are exactly the ones that need intentional systems to calm staff ...

A customer rolls in because the driver door will not lock from the fob. Most shops would treat that as a five-minute courtesy fix and move on. The smarter play is to recognize what just walked through ...

Milwaukee Tool has introduced the M18 Fuel Striker hammer chisel, a cordless solution designed to replace long‑barrel pneumatic air hammers. Engineered for suspension teardown and heavy component ...

Milwaukee Tool expanded its M12 Fuel fastening lineup with new 1/4‑inch, 3/8‑inch, and 1/2‑inch extended reach ratchets ...

Many Canadians had already been living through what felt like a recession well before the economy officially entered one, according to new analysis from Harris & Partners examining consumer sentiment ...

Consumers are increasingly prioritizing affordability and value when it comes to vehicle maintenance and repair, reshaping purchasing behaviour across the automotive aftermarket. Speaking at Auto Care ...

Five steps the distribution segment can take to effectively move through unpredictable times The current economic environment feels unpredictable at best and chaotic at worst. Inflation pressures, ...