Update 6/10/26: Added details below from a new ServiceNow advisory regarding the observed activity and bug bounty submissions. ServiceNow is warning about a security incident after attackers exploited ...

The labor market is finding its footing. U.S. employers added jobs for the third month in a row in May, according to a report Friday from the Labor Department. Job gains for March and April were also ...

Bye bye, humans in customer service? One out of every two of you? Yes, if a Forrester prediction comes true in four years. Researchers predict that by 2030, 49% of current customer service jobs will ...

Companies in the private sector added 122,000 jobs in May, payroll processing firm ADP said in its latest report on Wednesday. The figure is above economists’ estimates of a gain of 117,000 jobs. The ...

A few years ago, Ken Schumacher was working for a technology company. Part of his job involved assessing potential hires: hopping on a Zoom call, giving an applicant an engineering test (kind of like ...

It is a scene that feels more like a sitcom script than a Vatican reality: Two months after Robert Francis Prevost, a Chicago-born cardinal, was elected Pope Leo XIV, he found himself at the mercy of ...

JetBlue has been accused in a lawsuit of collecting customers’ personal data without their consent and using it to set ticket prices. Limited time: Save 25% on NBC News subscription Get exclusive ...

Cloud app hosting giant Vercel this weekend said hackers had breached its internal systems and accessed customer data. Hackers have claimed they have stolen sensitive customer credentials from ...

Phnom Penh: On the morning of 9 April 2026, H.E. Khun Channarith, Deputy Director General of the NSSF, chaired a meeting to review the "Checklist for Quality of the Customer Service Delivery for NSSF ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Preview this article 1 min A five-year streak ends, and the ...

The Social Security Administration’s ability to transact business with the public has been deteriorating for more than a decade. But the unprecedented shakeup and downsizing launched last year by the ...

On a recent morning in central Vermont, where I live, it was raining, and the wood frogs had just begun to chorus. The sap run from the maple trees has started to dwindle as the branches begin to bud ...