Ubiquitech Software Corp. , through its operating subsidiary HempLife Today™, is announcing the development and implementation of its new IVR , 24 hour toll-free customer support phone system, ...

Inferenz' DPE platform unifies SMS, email, chat, video, IVR and scheduling to help healthcare providers deliver ...

A majority of consumers will repeat themselves only once before abandoning an automated customer service attempt, a Parloa ...

You'll get access to an ad-free website with a faster photo browser, the chance to claim free tickets to a host of events (including everything from Summerfest to the Milwaukee Film Festival), access ...

Pakistan's electronic payments landscape continued to expand during the third quarter of FY26, with retail payments through ...

The State Bank of Pakistan (SBP) has released its Quarterly Report on Payment Systems for the Quarter January to March, 2026. The report presents an overview of key payment trends of financial ...

Most interaction routing systems don't actually route. They queue. Agents are assigned based on skills entered manually, updated rarely, and calibrated to who's available, not who's actually best ...

The new service connects conversational voice agents to the systems businesses already run — CRMs, contact centers, EHRs, and ...

Build and Maintain Skills Automatically From Real-Time and Historical Data, Then Connect Customers to the Best Expert Across ...

The State Bank of Pakistan (SBP) has released its Quarterly Payment Systems Review for the January–March 2026 quarter. Mobile app-based payments remained ...

Customers who lose money in digital banking frauds will get stronger protection under the RBI's revised framework from ...

The RBI has set new rules on who bears losses from fraudulent electronic banking transactions. Customers who report quickly ...