New national research from Vontier (NYSE: VNT) reveals Americans are quietly rewriting the rules of roadside retail. Consumers are reshaping the convenience-store visit in real time – demanding less ...

Intouch Insight Ltd. (TSXV: INX) (OTCQX: INXSF) (“Intouch” or the “Company”), a leader in customer experience management ...

Thanks to AI, convenience and fuel retailers can take loss prevention to a whole new level with analytics, exception-based ...

Seemingly every fast-food restaurant has a loyalty program and corresponding app. The reasons are simple: Customers use them in droves and help drive business. The use of restaurant loyalty programs ...

A ‘leaky customer bucket’ is a marketer’s nightmare. Dollar after dollar of media budget spent on acquiring customers that instantly unsubscribe, lapse or never come back after their first purchase.

Waymo is launching a loyalty program called Waymo Premier, which will offer frequent robotaxi riders a number of perks in exchange for $29.99 per month. Premier members will be able to skip the ...

Restaurant loyalty programs need an overhaul. Independents often have a tough time competing with giants and Blackbird aims to level the playing field.

Store loyalty programs used to be simple: You’d get a punch card at a local sub shop, buy eight sandwiches and get your ninth for free. It felt like a transparent “thank you” for your business. But ...

The premium cruise line is rolling out a massive Captain’s Club shake-up featuring new loyalty tiers and point thresholds. Celebrity Cruises expands Captain’s Club to five tiers with new milestone ...

Starbucks recently saw a turnaround in sales. The coffee chain has revamped its rewards program to keep customers engaged with new perks. Starbucks is answering two rising consumer trends shaping ...

Three months after a hearing on whether to block federal agencies from asking four politicized essay questions of every ...

Vontier: Drivers increasingly expect quick, seamless fuel stops while still seeking rewards that make the visit worthwhile.