Salesforce.com on Thursday announced Salesforce Communities, a capability aimed at helping organizations engage with businesses and consumers through branded, social- and mobile-enabled online ...

Stone Bond Technologies announced that it has created a new level of data federation connectivity, enabling users to work live within Salesforce.com screens without the data ever having to leave the ...

The pre-packaged customer service agent can be deployed across channels to autonomously resolve customer issues $2 at a time. Salesforce today announced Agentforce Help Agent, a new pre-packaged ...