In today's global and continually changing business climate, businesses need to be highly agile, which requires continual investment in new technologies that improve workforce performance and customer ...

CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NASDAQ: EGHT), a leading business communications, CX, and CPaaS platform provider, today announced the expanded availability of AI-powered voice support ...

Intercom Inc. is expanding the role of its Fin artificial intelligence customer agent beyond customer support for the first time, positioning it as a sales assistant that operates across all stages of ...

Ride-hail giant Lyft has partnered with AI startup Anthropic to build an AI assistant that handles initial intake for customer service inquiries for both riders and drivers. It’s the first phase of a ...

Clicks Group is hiring a Beauty Assistant for its Saxdown Retail Centre store in Cape Town. This permanent role sits within ...