Six Sigma provides a framework for measuring process performance and making improvements to better meet customer needs. Although full-scale Six Sigma implementations are usually limited to large ...

Six Sigma principles use statistical and numeric methods to reduce the number of defects in output to an insignificant level. They emphasize simplicity of process, quality of parts and supplies, and ...

As a manager or executive at a small business, “Six Sigma” is probably not on your to-do list. Yet this proven methodology for quality improvement, developed at Motorola in the early 1980s and ...

A business is run on the work of different cross-functional teams with the understanding that each person adds unique expertise and skill sets. Continuing to develop those skills through ...

Social media is more than just another channel for customer care; it’s a game changer. Companies that don’t realign their customer care strategies and processes to adjust to this new reality will ...

Product development processes can incorporate six sigma to yield products with extremely low defects based on requirements that are critical to the customer. In addition using six sigma can help ...

In today's competitive job market, professionals constantly seek ways to enhance their skills and stand out. One effective method is obtaining a Lean Six Sigma certification, which signifies expertise ...

For those who have forgotten, or simply weren’t around a decade or so ago when it was the focus of numerous books, articles, and panel discussions, Six Sigma is a process that relies on statistics and ...

There was an interesting story in Business Week a little while ago about 3M hiring a CEO called James McNerney, who imported the ‘Six Sigma’ process from his old employer, General Electric. Nothing ...

Which Certification Has More Value: PMP or Lean Six Sigma? People who are unsure whether to pursue Project Management Professional (PMP)® certification or Lean Six Sigma (LSS) certification often ask, ...